Refund policy

Return & Refund Policy

Last updated: October 5, 2026

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you received the goods.

To exercise your right of withdrawal, contact us by email at bemio.shopz@gmail.com with a clear statement of your decision to withdraw from this contract.

Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, without undue delay and within 14 days from the day we receive notice of your withdrawal.

You must return the goods without undue delay and in any event within 14 days from the day you communicate your withdrawal. You bear the direct cost of returning the goods.

Goods should be returned in their original condition and packaging where possible.

Contact
Questions about returns can be sent to bemio.shopz@gmail.com or Oberdorfstrasse 3, 6314 Unterägeri, Switzerland.